How long is a u haul rental

However, by giving customers access to all these different add-ons and features, U-Haul brings one-stop shopping convenience to DIY moving.

Whatever you need for your move, whether it's a truck and a trailer, a storage unit, or just a few moving boxes, you can find it at U-Haul. In reviews across websites like Yelp and Google Reviews, U-Haul customers report being cheated and mistreated by the company in frightening numbers. Some customers report having to make do with different trucks U-Haul had available instead of the trucks they reserved, while others have to pick up their trucks at different locations than planned.

In extreme cases, a few customers even report being left truckless on moving day or having their reservations cancelled by U-Haul. To be fair to U-Haul, we do sometimes see this type of disappointing behavior from other moving truck companies.

These complaints are also common for other moving truck rental companies. In general, you should always take customer reviews with a grain of salt since people are more likely to write bad reviews than good ones. That said, the number of U-Haul customers reporting negative experiences is far higher than the negative reviews for most other truck rental companies.

Does this mean that you should forego U-Haul completely? Not necessarily. But if a better-reviewed company like Penske is available in your area, it's probably a safer bet. In terms of availability, U-Haul is usually the best moving truck rental company around. However, two of its biggest competitors, Penske and Budget , offer better prices in some circumstances.

If you want to see how these companies compare to U-Haul, check out these guides:. This mileage rate is calculated after you return your moving truck, and it is then added to your final cost. This long-distance rate is based on our own pricing research, not any official rate listed by U-Haul. Kind of. For long-distance moves, U-Haul calculates how many days you will need to drive to your new home, then lets you rent the truck for those days.

U-Haul only lets customers that are 18 years old or older rent moving trucks. For trailers, you only need to be 16 years old to rent. If you want to see how U-Haul measures up to its competitors, check out our list of the best moving truck rental companies.

Want to see how U-Haul compares to some of its competitors? Read these reviews to get the full scoop:. I drove 30 miles and they billed me I am very very disappointed. I love love love this article. I wish you had also done one for the trailers, which is what we are hoping to get and tow ourselves we have a Volvo x Reserved a truck from uhaul to move my son and handicapped daughter in law into their new home.

Got to the pick up site the dealer closed early. Supposedly for a unpaid bill back in 07 this is now !! We KNOW the bill was paid by our atty because of a nearly fatal personal car accident. No sympathy no understanding and now we have to wait until the hold is released on the money they took! I could care less that they have dealer on everfy corner. I will drive the extra hour to rent from Budget AND get unlimited mileage and more time! Do not trust Uhaul company. I went to Uhaul in Concord, CA a week prior to leaving to see if my car could qualify for anything to assist with my move.

I told them I was driving from Pittsburg, CA to Norcross, GA and they said my car would be fine and that they had to order a hitch for my car because there was none on site that would accommodate my car. Then they attached the trailer to my Nissan Versa. My Father and I barely made it to Kingman, Arizona before my transmission blew out and the car completely shut off exiting the freeway do to the weight of the trailer.

It took about just to keep cutting it on and off to exit the freeway safely. We were stranded and constantly calling uhaul for help. When we finally got someone to help they made me tow my car separately on my insurance and only came to pick up the trailer. I filed a claim with Repwest Insurance and was told needed a diagnostic test to prove my transmission was damaged do to their trailer.

I sent numerous emails and complaints from every which way and been calling non stop, but nothing. And now they have closed the case and refuse to respond back. The manager from Concord, CA James and the one in Kingman, Arizona were the only two who said Uhaul knows better than to put a hitch and trailer on anything and that James would have told me no and to find another way if he had of been at work that day.

He was the only one who owned up to the negligence of Uhaul. This is literally the worst company I have ever come in contact with!!! My father-in-law reserved a 26ft truck on June 17th and put a deposit down.

He went to pick it up today and was told there was no reservation on file. They waited for over an hour for a truck to arrive.

Once they drove off the truck was making a loud noise, knowing something was wrong because he has worked on vehicles for many years he advised the company something was wrong. After over 2 hours of waiting for the tow truck they were advised the tow truck was called on an emergency tow and would be another 45 minutes. It has now been about 5 hours my father-in-law, his wife, my fiance and his step brother have been stranded on the side of the road in 94 degree weather…let me also say that my father-in-law works o er night and has not been asleep since pm last night and has now had to call out of work tonight lost wages and will more than likely not be able to unload the truck tonight because it will be too late.

I will be speaking with legal counsel in regards to this treatment and the possible medical problems this may have caused. Worst Company Ever. Even after having called him 3 times regarding my reservation. So then we call customer service and they legit kept sending us back to the general line that repeats options for where to direct you for help. A horrible company which is totally void of customer service skills. Do Not trust them when you schedule movers through their website.

The movers may or may not show up. Worst company ever. Over charged me on miles. The truck smelled so bad i was gagging. Will never go back there again. This company is a rip off i got the size 10 truck done 3 trips an they charged me To refill.. There trucks are rigged I called the news to let the public aware.. An a representative from there company told me they never pay people BACK!!

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In-Town move rates include a flat fee for the rental period, plus a per mile charge. One-way move rates are determined by a combination of truck size, point of origin, destination and the date of the move. The price includes an allowed mileage and a set number of days to complete your move. Canada Border Services Agency U.

Customs and Border Protection U-Haul moving trucks don't need lift gates because our trucks are specially-engineered to move household goods, not freight. Trucks 15' and larger also come with a wide and sturdy loading ramp for added convenience. Check out all our trucks in our Truck Comparison Guide. Truck Rentals Truck Rentals. Trailer Rentals Trailer Rentals. Self-Storage Self-Storage. Moving Supplies Moving Supplies. Truck Sales Truck Sales. Damage Coverage Damage Coverage.

Arbitration Arbitration. Tolls and Citations Tolls and Citations. Live Chat Chat with a U-Haul representative online now. Email Us Contact us using the email form or email us directly at service uhaul. Submit Request. See if U-Pack services your local area. Coverage Area. Expert Advice. Image Link. Moving Articles. Have Questions? Reach out and get the help you need for your move. Contact Us. Fuel costs can add up.

Equipment availability can vary. Seating options are limited. No special license is required, but driving can be a challenge. The move will cost more than just the truck. Auto Shipping. Long Distance. Packing and Loading. Planning Your Move. Hide Comments Show Comments. View the discussion thread. More articles you might like Looking for more articles?