Why does paypal refused my card

Secure online credit card transactions are processed in real-time on behalf of the ISHS by the authorized merchant payment service provider Ingenico previously Ogone using the highest levels of security available on the market.

Sometimes online credit card transactions would fail - the reasons for such failure may simply be the use of a wrong card number or the card limit has been reached, etc. It should be understood that ISHS has no control over such transaction refusal. Your credit card company would even not disclose to ISHS the exact reason for your transaction to fail. In case of a transaction failure, ISHS recommends to first try using an alternative credit card , or to give it another try with the same credit card again but at a later time.

In most cases this would solve the issue. Do carefully check the card details before confirming the transaction for processing. Also ensure your card is actually a credit card and not just a debit card. ISHS accepts all major credit cards.

Should the transaction continue to fail you might want to get in touch with your credit card company. Your credit card company will be able to check the transaction log for your credit card and help fix the problem.

If you try to use chargeback and you don't get your money back, you can ask your card provider why. The Financial Ombudsman Service is independent. You can find out how to use the Financial Ombudsman Service. You can check if the trader is a member of an ADR scheme - or you can ask them.

If they're not a member of an ADR scheme, ask if they're willing to use one. As a charity, we rely on your support to help millions of people solve their problems each year. Please donate if you can to help us continue our work. Skip to navigation Skip to content Skip to footer. Top links Housing benefit. Top links Template letter to raise a grievance at work.

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You can ask for a refund if you: didn't get what you paid for got something faulty or broken got something that's different to how it was described It's usually best to try to contact the trader. Try to contact the trader If the trader has a complaints procedure, you should follow it when you contact them. Check the best way to get your money back If you paid using money from your PayPal account, you should open a dispute on the PayPal website.

You should ask for your money back using 'chargeback' if you: paid with a debit card or charge card paid with a credit card and you can't use Section 75 Example Olga bought a mobile phone and some headphones using her credit card.

The QR code for the address is given below. Please contact Serenity if you have any questions or feedback. Skip to main content. Card Declined By PayPal? Your card does not support international payments. Other possible causes are: Your card or billing address information is inaccurate. Your card has expired or is out of date. The charge is larger than what you usually would put on your card. Your card issuer has to approve the transaction, or has more information.